Clear rules before any payment begins.

Privacy Policy

We collect information you provide when joining or placing an order, including your name, email, phone number, shipping address, phone model, product choices, and subscription selection. We use it to operate CaseDrop Club, fulfill orders, provide support, prevent fraud, and communicate about your account.

Payment card information will be handled by our payment processor when payments launch; CaseDrop Club does not currently collect card information. We do not sell personal information. We may share only the information needed with service providers that help us operate, such as payment, hosting, email, analytics, and shipping providers.

You may request access, correction, or deletion of your information by contacting us. Some records may be retained when reasonably necessary for security, accounting, dispute resolution, or legal compliance.

Subscription Terms

CaseDrop Club plans are intended to renew monthly until cancelled. Before paid subscriptions launch, customers will see the recurring price, billing frequency, included products, and any applicable taxes before approving payment.

Products are selected for the phone model saved to the customer account. Customers are responsible for updating their model before the monthly selection cutoff. Product colors, designs, and availability may vary. If a selected item becomes unavailable, we may contact the customer or substitute a comparable compatible item only as allowed by the customer’s preferences.

The current website accepts test reservations only. A test reservation does not create a paid subscription, guarantee inventory, or authorize a charge.

Shipping Policy

Initial service is planned for the 48 contiguous United States. Estimated processing and delivery times will be displayed before paid checkout launches. Delivery estimates are not guarantees and may be affected by carriers, weather, address problems, or product availability.

Customers must provide an accurate and deliverable address. Tracking will be provided when available. Any shipping charge will be disclosed before payment; plans advertised with included shipping will not receive a separate standard-shipping charge.

Cancellation and Pause Policy

Customers will be able to cancel, pause, or skip future monthly shipments online before the monthly cutoff shown in their account. A change made after an order has entered processing may apply to the following month.

Cancellation stops future renewals but does not automatically cancel an order already processed. We will not require customers to call to cancel. Exact cutoff dates and account controls will be available before real billing begins.

Refund and Replacement Policy

If an item arrives damaged, defective, or incompatible with the phone model correctly saved before the cutoff, contact us promptly with the order number and photos when reasonably requested. We will review the issue and may offer a replacement, store credit, or refund as appropriate.

Personal-preference issues involving a correctly described surprise item may not qualify for a refund after shipment. Items must be unused and in original condition for any return that we authorize. Final return windows, instructions, and any non-refundable shipping costs will be clearly disclosed before paid launch.